Kabayan Travels

Privacy Policy

Kabayan Travels respects your privacy and is committed to protecting your personal data while using our website. This privacy policy will inform you as to how we look after your personal data when you visit and use our websites (Kabayantravelsuae.ae) and tells you about your privacy rights and how the law protects you. Our scope of commitment as part of the use of your information is outlined herein.

  1. Purpose of this privacy policy
    This privacy notice aims to provide you with information on how we collect and processes your personal data including any data you may provide through our Website when you sign up to our newsletter or set-up a user account.

    The Website is not intended for children (i.e. individuals aged 18 or under) and we do not knowingly collect data relating to children.

    It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other polices we give and is not intended to override them.

  1. Collection of Personal Information
    Kabayan Travels collects your data when you contact us to inquire about our services, products or make reservations on our website. The data we collect about you typically includes personal information which means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (i.e. anonymous data).

    We may collect, use, transfer or store different kinds of personal data about you which we have grouped as follows:
  • Contact Data – this includes email addresses and telephone numbers
  • Identity Data – includes first name, maiden name, last name, marital status, gender or similar identifier, title, age and your photograph (where you sign-up to an account with us and choose to upload your picture on your account).
  • Technical Data – includes internet protocol (IP) address, your login data, browser type (for website use), time zone setting and location, operating system and platform and other technology related information about the devices you use to access the Website or App. If you use our Website from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS to identify your precise location
  • Profile Data – This includes your username and password, your location, feedback and survey responses. When you log in with us via Facebook, we will receive (unless you change your settings within Facebook), your public profile information (i.e. your name and profile picture), your birth date, a list of your friends which also use the App and your current city listed in your Timeline
  • Marketing – This includes your preferences in receiving marketing ads from us and our third parties.
  • Usage Data – includes information about how you use the Website (including your content viewing habits), products and services.
  • We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law, as this data does not directly or indirectly reveal your identity.
  • We do not collect any Special Categories of Personal Data about you (this typically includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
  1. Controller
    EW Travels Limited is the controller and responsible for your personal data (referred to as “EW Travels”, “we”, “us” or “our” in this privacy policy).

    Kabayan Travels legal entity and a branch of (East & West Travels LLC, East & West Group). This privacy notice is issued on behalf of the Kabayan Travels & Tourism LLC so when we mention “Kabayan Travels”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the EW Travels Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us. Kabayan Travels & Tourism LLC is the controller and responsible for this Website.
  1. Third Party Links
    Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites or apps and are not responsible for their privacy policies/notices. When you leave our Website, we encourage you to read the privacy policy of every website you visit. We may receive Technical Data from the following parties:
  • Analytics providers such as Google, Facebook and Salesforce DMP to collect standard internet log information and details of Website visitors’ behavior patterns.
  • Affiliate networks (such as Viator or booking.com) or where you click on an affiliate link featured in our content.
  1. How we use your personal data
    We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • Where we need to comply with a legal or regulatory obligation.
  • Where it is necessary for our legitimate interests (or those of a third party) note that your interests and fundamental rights do not override those interests.
  • We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

    Generally, we do not rely on consent as a legal ground for processing your personal data other than in relation to sending direct marketing communications to you via email. You also have the right to withdraw consent to any marketing information at any time by contacting us.
  1. Purposes for which we will use your personal data
  • To allow you to open a user account via our Website
  • To help manage our relationship with you which will include: notifications about changes, marketing, and reviews or to respond to queries and complaints.
  • To use data analytics to improve our Website, products or services
  • To recommend or make suggestions to you about our products, services or content that may be of interest to you.
  • To send you our email newsletter, insider tips, including articles, videos, photos, news and product updates and offers/deals, if you have subscribed to receive this. We vary the frequency of these emails, but we aim to email you regularly.
  • To allow you to book a travel service(s) for example: an experience, a place to stay (e.g. in a hotel) or transport (e.g. car hire, flights) via our Website or App, for yourself and any other travelers who you may book the relevant travel service(s) for.
  1. Opting out of personalised content and adverts
    For us to provide you with a great user experience, we may use your Identity, Contact details, Technical, Usage and Profile Data to form a view on what we think you may want or need. This is how we decide which adverts and content may be relevant for you. You will only receive marketing communications from us by email if you provided us with your express opt-in consent. You may “opt out’’ of receiving such information.
  1. Data security
    We have put in place the appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
  1. How long will you use my personal data for?We will only retain your personal data while your account is still active on our website or for as long as necessary to fulfil the purposes we collected it for, including but not limited to satisfying any legal, accounting, or reporting requirements.

    In some circumstances you can request us to delete your data: (insert link).

    In some circumstances we may also anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
  1. Secured Transaction
    In order to maintain the accuracy of data and avoid unauthorized access of our client’s personal data, we ensure that all transactions are carried out via our secured server through technical safeguard systems such as encryptions, firewalls and socket layers, to secure your sensitive information including credit card details.
  1. Your legal rights
    Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click the link below for more information about data protection rights in the UAE;
    https://www.dlapiperdataprotection.com

    Federal Law No. 5 of 2012 on Combatting Cybercrimes
    Federal Law No. 1 of 2006 on Electronic Commerce and Transactions
    If you wish to exercise any of the rights set out above, please Contact us by emailing help@KabayanTravelsUAE.ae
    You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

    NOTE
  • We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
  • We may also contact you to ask you for further information in relation to your request to speed up our response.
  • We try to respond to all legitimate requests within 30 Business days. Occasionally, it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
  1. CORRECTIONS AND UPDATES
    If you wish to modify or update any information Kabayantravelsuae.ae has received, please contact help@KabayanTravelsUAE.ae.
  1. MODIFICATIONS OF THE PRIVACY POLICY
    The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore you are encouraged to frequently visit these sections in order to be updated about any changes on the website. Be informed that all modifications will be effective as at the date they are posted.